Shipping Policy
Thank you for choosing Darcy's Business for your digital product needs. We are committed to ensuring a smooth and timely delivery of our digital goods directly to your inbox or through instant download options. Below, you'll find detailed information about our digital delivery process, including timing, access instructions, and how to get help if you encounter any issues.
Digital Delivery Timing
- Instant Downloads: Most of our digital products are available for instant download upon purchase. Once your payment is processed, you will receive an email with a download link or instructions on how to access your product.
- Personalized or Custom Orders: For digital products that require customization or personalization, please allow up to 48 hours for your order to be processed and the customized product to be delivered via email.
How to Access Your Digital Products
- Download Links: You will receive an email containing a link to download your product. Please check your inbox as well as any spam or junk folders shortly after your purchase. The link will usually be active for 72 hours from the time of purchase, so be sure to download your product within this timeframe.
- Access Through User Account: If you have created an account on our website, you can also access your purchased digital products by logging into your account. Your downloads will be available in the "My Products" or "Downloads" section.
Troubleshooting Delivery Issues
If you encounter any issues accessing your digital product, such as not receiving the email with the download link or being unable to download from the link provided, please contact us immediately at [Insert Your Email Here]. Provide us with your order number and the email address used for the purchase, and we will assist you in accessing your product as quickly as possible.
Additional Information
- File Format: Digital products can be delivered in a variety of different formats, including PDFs, direct links, Notion templates, etc. Ensure you have the necessary software or applications to open the files.
- Storage and Backup: We recommend saving your purchased digital products to your device or cloud storage for safekeeping, as download links may not be available indefinitely.
Contact Us
For any questions related to our digital delivery policy or if you need assistance with your order, please don't hesitate to contact us via email at support@darcysbusiness.com. Our customer support team is here to ensure you have a positive experience with Darcy's Business.